Reservation Policies
We recommend travel insurance to avoid any acts of the almighty.
- Vacation Rental Rates are in US Dollars (USD). Daily, weekly,
and monthly rates can vary.
- A security deposit of US 500 will be included in the rental
contract and has to be paid in advance as the rental amount.
Tenants agree to pay for any damage caused. If there is no damage
the security deposit will be returned within two to four weeks
of departure.
- We prefer your rental reservation be paid with check or
money order.
- A 50% deposit along with the signed contract is required
within seven days of booking to hold the dates for your vacation
home. Your balance is due 45 days prior to arrival, 60 days
for holidays.
- Cancellations 60 days prior to arrival are refundable based
on ability to re-rent. There will be a US 150 handling fee on
all cancellations. No refund on holiday rentals.
- If travel is restricted by the US Government or Airlines
forcing a cancellation, your vacation rental can be rescheduled
within a year. No refunds. Adjustments for seasonal changes
may apply. A low season rental will be honored without additional
charge. Travel insurance is strongly recommended.
- Maximum occupancy includes all children no matter what age.
No additional guests. No exceptions. Contract will be null and
void and you will be asked to leave.
- No pets allowed.
- No smoking inside the property.
- Three night minimum stay.
- Check-in 3:00 PM, check-out 10:00 AM. Early check in and/or
late check out can be arranged at half a days rate if possible.
- All vacation rentals are subject to Mexican laws and regulations.
- Your vacation home includes maid service once a week. No
maid service on Sundays and Mexican holidays. Maid service can
be increased for an additional charge of $30 per day.
- Directions are from Cancun Airport to your vacation home.
The lock box code for your vacation home will be emailed to
you upon receipt of final payment around two weeks prior to
your arrival. Please remember to bring these instructions with
you.
- Water and electricity are the two most valuable commodities.
Please conserve both. Shut off air conditioners when not using
the bedrooms, and when leaving the premises. Air conditioners
found running with the windows open will result in forfeiture
of security deposit.
- Use common sense and to ensure a safe trip, lock all doors
and windows when leaving your vacation home.
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